Event Details

KPMG and DBAV would like to invite CEOs and individuals in management positions who are DBAV members and KPMG clients, driving Commercial, Sales, Marketing, and Customer Experience functions to join us at this Breakfast Briefing - Exploring Commercial Excellence on Thursday, 19 October 2023.


In today's competitive landscape, Commercial Excellence has emerged as the cornerstone of success for modern businesses. It goes beyond conventional practices, redefining how organizations interact with customers and stakeholders. By prioritizing a holistic approach to enhance a company's sales, marketing, and customer service operations, with the aim of maximizing revenue and optimizing profits, Commercial Excellence becomes the driving force behind sustainable growth.


This event offers an opportunity to delve into the core principles of Commercial Excellence, demystify the importance of Commercial Excellence in nurturing high-performance, customer-centric enterprises, and explore how it can elevate your business to new heights. For more details, you may also review the infographic results survey on the Sales and Marketing Maturity Benchmark in the document below.


Registration is limited, and R.S.V.P is required. Please sign up before 17 October 2023 to secure your spot. This event is free and exclusive for DBAV members & clients of KPMG, but non-members may request an invite.


We are looking forward to having you at the event!

Agenda

8:15 AM - 9:00 AM
Walk-in
9:00 AM - 9:30 AM
Successful model for establishing Commercial Excellence as a front-office Center of Excellence
9:30 AM - 10:00 AM
Case study sharing
10:00 AM - 10:30 AM
Q&A session

Speakers

  • Phuc Nguyen (Partner - Consulting, Head of Customer & Operations, Sector lead for Technology and Media at KPMG)

    Phuc Nguyen

    Partner - Consulting, Head of Customer & Operations, Sector lead for Technology and Media at KPMG

  • Kha Vu (Associate Director,  Consulting Services Customer & Operations and Digital of KPMG)

    Kha Vu

    Associate Director, Consulting Services Customer & Operations and Digital of KPMG

Documents

KPMG S&M maturity benchmark survey - Infographic_230711.pdfdownload

Community

Connect with 30 people attending this event

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Venue

K-Bar, KPMG Office, Floor 10

Sun Wah Tower, 115 Nguyen Hue, Dist.1
HCMC, Vietnam

If you have any questions please contact Tam Nguyen

Contact Organizer

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